(r)ajpathak®
(r)®
Triageon

/Triageon.

/2025/

Client

Robert L.

Timeline

3 weeks

Service

AI Agent

/Triageon/
One n8n stack. 3 agents. 0 manual work across lead qualification, customer support, and document retrieval.
Robert ran three business processes entirely on human effort — reviewing leads, answering customer queries, and digging through product docs. All three were slow, inconsistent, and expensive. We replaced each one with a specialised AI agent, orchestrated through n8n, backed by OpenAI and Supabase. The business didn't just speed up — it stopped needing people for work that never required people in the first place.
/Project Goals/
Kill manual lead review, cut support load in half, and give customers accurate doc-grounded answers instantly — all without extra headcount.
3 clear targets. First — every incoming lead gets qualified automatically, no human triage. Second — customer queries about products, orders, shipping, and returns get answered 24/7 without a support agent. 3rd — internal documentation becomes instantly searchable through a RAG agent that cites sources rather than guessing. 3 separate problems, three purpose-built agents, one clean orchestration layer.
/Results/
100% of leads processed automatically. Support tickets down 60%. Answers accurate 95%+ of the time. Twenty hours saved every week
The lead qualifier now processes every single inbound lead, scores it, extracts budget and timeline, and syncs clean data to the CRM — saving 15+ hours of manual review weekly. The support chatbot handles the full query load around the clock with no human involved. The RAG agent retrieves grounded, cited answers from real company documentation — no hallucinations, no guessing. Combined time saved across all three — over 20 hours every week.
n8nOpenAISupabaseRAGAI Agent DevelopmentLead AutomationCustomer Support AI

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